At times we may use the services of third party vendors, suppliers, or technical support firms and personnel which must comply with our high standards of protecting your privacy. Additionally, we emphasise to our employees the confidential nature of user information and the high level of importance we place on maintaining this confidentiality.
Whenever we collect personal information from you, we will explain to you how we intend to use that information. For example we may use information in the following ways:
- To validate and verify you as a registered user and your identity
- To reply or handle a request from you
- To establish and maintain relationships with you
- To send you email notifications about our new or existing products and services, special offers, or to otherwise contact you
- To enhance existing features or develop new features, products and services
- To provide advertisers and other third parties with aggregate (non-personal) information about our user base and usage patterns
- To allow us to personalise the content and advertising that you and others see based on personal characteristics or preferences
- To collect data and analyse our software and applications performance
- To monitor, fix errors, improve functionality and create new features for our software and applications and to our service providers
- To comply with applicable laws and regulations or to assist with any governmental authority’s investigation
- To transmit the information to a third party, including our service providers and related parties whether they are located in the European Union or outside
We can collect your personal information using different sources such as:
- Using our software and apps
- Via our website, contact us form, chat assistance
- Social media and networks
- Via phone, email, Skype
- This information helps us evaluate how our visitors and registered users navigate our website, including the number and frequency of visitors and registered users to each web page, and the length of their visits
“Cookies” are small amounts of data that a website can send to your web browser and store on your computer. Cookies do not contain personal information about you (unless you knowingly provide it). We may use cookies as stated above, to enhance navigation and the functionality of our website, to securely verify your identity as a registered user, and to personalise aspects of your experience on our site. We also may use cookies with advertising placed on other companies’ websites. The cookies are sent when you are on another company’s site and click one of our advertisements or a hyperlink to go to the www.acttrader.com site. This particular cookie does not identify you personally, but only identifies your browser as having clicked through from a marketing program. The cookie allows us to show you promotions or content specific to the marketing campaign or advertisement that you clicked on.
The personally identifiable information we collect about you may be stored in limited-access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.
We do reserve the right to disclose personal information in specific circumstances, such as when we believe in good faith that we must fulfil any legal and/or regulatory requirements, or to protect our rights to our intellectual property or other properties.
Your rights
You have the right to have a confirmation as to whether or not your personal data is being processed, and where that is the case the purposes of the processing. If requested by you, we shall provide a copy of the personal data undergoing processing. Your right to obtain a copy of your personal data shall not adversely affect the rights and freedoms of others.
You have the right to request rectification of inaccurate personal data. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed.
You have the right to request the erasure of your personal data concerning you as long as the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent on which the processing is based and where there is no other legal ground for the processing.
In some cases, there are circumstances that the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, for the purposes in the public interest, or for the establishment, exercise or defence of legal claims.
You have the right to restrict the processing of your personal data where one of the following applies: the accuracy of the personal data is contested by you; the processing is unlawful and you opposes the erasure of your personal data and requests the restriction of their use instead; we no longer need the personal information for the purposes of the processing, but we are required by you for the establishment, exercise or defence of legal claims and you have objected to processing pending the verification.
Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.
You have the right to receive your personal data provided to us provided that: the processing is based on your consent; the processing is carried out by automated means. You have the right to have the personal data transmitted directly from us, where technically feasible. Your right shall not adversely affect the rights and freedoms of others.
You have the right to object to the processing of your personal data, unless the processing overrides the interests, rights and freedoms of your data or for the establishment, exercise or defence of legal claims.
Where your personal data is processed for direct marketing purposes (which includes profiling), you have the right to object to the extent that it is related to such direct marketing. We will stop processing your personal data for such purposes.
We are not responsible for the privacy practices or content of any other website, including sites to which we provide a link for informational or advertising purposes.
We will update this Privacy Policy from time to time in part or in full and we will be publishing the new version on our website. Please keep yourself updated and check our policy for changes.
If you wish to correct any inaccurate or outdated personal information, or if you have any questions or concerns regarding our privacy policy or the way we process personal information in our software or services, email us at info@acttrader.com.
Act Trader Technologies Limited · Privacy Statement